5 Things Families and Agencies Look for When Choosing a Nanny

Choosing the right nanny is one of the most important decisions a family can make. And for nanny agencies, understanding what families truly value helps ensure the best matches are made. Whether you're a parent searching for care or an agency supporting that journey, here are five things everyone looks for when choosing a nanny.

1. Trustworthiness and Safety

At the heart of every great nanny-family relationship is trust. Parents want to feel confident that the person caring for their child is dependable, honest, and fully vetted.

That’s why background checks, reference calls, and safety screenings are a must. Families often say that knowing their nanny has been carefully selected by a reputable agency gives them peace of mind.

2. Relevant Childcare Experience

Families look for nannies who have experience with children in the same age group as their own; whether that’s newborns, toddlers, or school-age kids. Beyond just years of experience, they want to know a nanny understands age-appropriate routines, developmental milestones, and how to manage the everyday ups and downs that come with caring for children.

Agencies that clearly highlight a nanny’s strengths in these areas help families feel confident in their choice.

3. Warmth and a Great Personality Fit

Skills and experience are essential — but so is heart. Families want a nanny who genuinely enjoys being around children, communicates openly, and fits into their home with ease.

A great nanny brings warmth, kindness, and patience to each day. They respect the family’s parenting style and values, and they build a relationship based on mutual respect and open communication.

4. Reliability and Professionalism

When a family hires a nanny, they’re relying on that person to show up on time, follow through on responsibilities, and communicate clearly. That’s why reliability is often one of the first things parents mention when asked what they’re looking for.

Agencies that prioritize professionalism — from punctuality to respectful boundaries — set both families and nannies up for long-term success.

5. Flexibility and Extra Support

Modern families often need a bit more than basic childcare. Whether it’s help with school pick-ups, preparing meals, or supporting a child’s learning and development, families appreciate nannies who are flexible and willing to go the extra mile.

That doesn’t mean doing everything — but it does mean being adaptable, communicative, and proactive in offering help where it’s needed.

Final Thoughts

At the end of the day, families are looking for more than just a caregiver — they’re looking for someone they can trust with what matters most. And agencies that understand and prioritize these five qualities are the ones that stand out.

If you're a parent looking for the right nanny — or a nanny ready to make a difference — we’re here to help every step of the way.

Reach out to us: Email: info@lowcountryscnannies.com